We keep an inquiry for 24 months, then delete it.

It was last updated on the same day. When it changes, the earlier version stays on file and we send it to anyone who asks at [email protected].

Qelzavo, trading at qelzavo.com, is a two-person domain practice. Postal address: 138 River Road, Suite 4, Austin, Texas 48482, United States. Email [email protected], phone +1 (861) 555-8670.

We have no data protection officer. With two people there is nobody to delegate to, so the person who reads your inquiry is also the person who answers for how it is stored.

The inquiry form

When you send the form, jecu072.php stores your name, phone, email, address, the kind of inquiry, your message, the domain names or specification you wrote, and whether you ticked the consent box. Alongside it, automatically: your IP address, your browser's user-agent string, the referring URL, the moment the form was rendered and the moment it was sent. Those two timestamps exist to catch automated spam.

The support chat

The chat keeps the conversation on our server, plus any name, phone or email you choose to give. A token is stored in your browser so you can come back to the same thread.

Technical and log data

The web server records IP address, requested page, time, status code and user-agent for every request. That is how a server works; we do not build profiles from it.

Cookie and storage identifiers

Your consent choice is kept in your browser under site_consent_v2. If you allow storage, the ad platforms set their own identifiers. The full list is in the cookie ledger.

Advertising click identifiers

If you arrive from an ad, the link carries a click identifier: gclid, msclkid or fbclid. Section 05 explains each one.

We take no account, no password, no payment and no card data. Nothing is sold on this site.

• Form and chat content: to reply with a quote, and to do the work on the domain if you hire us.
• IP, user-agent and timestamps: to block spam and abuse of the form and chat.
• Server logs: to keep the site running and diagnose faults.
• Click identifiers and ad cookies: to measure whether a paid click led to an inquiry, only once you allow storage.
• The consent record: to remember your choice so the banner does not ask on every page.

We do not sell your data and we do not use it to train anything.

Someone searching "spf too many dns lookups" or "domain transfer help" may see our ad and click it. When they do, the platform adds an identifier to the link:

• Google Ads attaches gclid.
• Microsoft Advertising attaches msclkid.
• Meta Ads attaches fbclid, where a campaign runs there.

The identifier tells the platform which ad was clicked. If you allow storage, the platform's tag reads it and can report back that the click turned into an inquiry. If you decline, the identifier sits in the address bar and nothing reads it. None of these platforms has reviewed or vouched for this site, and we do not suggest otherwise.

The site runs Google's consent mode, version 2. Before the page loads any ad tag, four signals are set to denied:

• ad_storage: may advertising cookies be written.
• ad_user_data: may data about you be sent to Google for advertising.
• ad_personalization: may that data be used for personalised ads.
• analytics_storage: may measurement cookies be written.

They stay denied until you press Allow. Press Decline, or later withdraw through "Cookie settings" in the footer, and all four are set back to denied at that moment. While denied, Google receives at most a cookieless ping with no identifier stored on your device.

• Google Ireland Ltd and Google LLC for Google Ads. Receives the gclid and the consent signals. Its policy: policies.google.com/privacy.
• Microsoft Ireland Operations Ltd for Microsoft Advertising. Receives the msclkid. Its handling is set out in the Microsoft privacy statement at privacy.microsoft.com/privacystatement.
• Meta Platforms Ireland Ltd for Meta Ads. Receives the fbclid where a campaign runs there.
• Our hosting provider, which serves this site and stores the inquiry database and server logs.
• Our mail provider, which carries the notification of your inquiry to our inbox.

The ad platforms receive data only after you allow storage. Hosting and mail act on our instructions and may not use your data for their own purposes.

If you write to us from the EU or the UK, your inquiry is stored and read in the United States. Google, Microsoft and Meta move data between their Irish entities and US entities. Those transfers rely on the EU-US Data Privacy Framework where the recipient is certified, and on the European Commission's standard contractual clauses otherwise. Ask and we will tell you which applies to a given recipient.

Every page and form is served over HTTPS. The inquiry database sits outside the public web folder and is reachable only through a password-protected panel with two accounts, one each. We never ask for your registrar password by email; delegated access in your own account is safer for both sides. No system is beyond breach. If one affects your data, we tell you by email within 72 hours of finding out.

• Access: a copy of everything we hold about you.
• Rectification: fix what is wrong.
• Erasure: delete it, unless we must keep it for a legal claim.
• Restriction: keep it but stop using it while a dispute is settled.
• Portability: receive your inquiry and chat in a machine-readable file.
• Objection: object to anything we do on legitimate interest.
• Withdrawing consent: at any time, through "Cookie settings" in the footer or by email. Withdrawal does not undo what was lawful before it.

California residents, and residents of other states with similar laws, may know what personal information we collect and why, get a copy, correct it, delete it, and opt out of its sale or sharing. We do not sell personal information for money. Letting an ad platform measure a click can count as "sharing" for cross-context advertising under the CCPA, so Decline on the banner is your opt-out, and so is a Global Privacy Control signal. Using a right never changes the price or the service you get from us.

We honour Global Privacy Control, sent by your browser as the Sec-GPC: 1 header and the matching browser signal. When it is present, the site treats it as Decline: all four consent signals stay denied, no ad tag reads a click identifier, and the banner does not ask you again.

It is not meant for anyone under 16 and we do not knowingly take data from children. If a child has sent us an inquiry, a parent can write to us and we delete it.

You may complain to the Attorney General of your state. In California you may also complain to the California Privacy Protection Agency. If you write from Europe, the data protection authority of the country you live in will hear a complaint about how we handle your data.

Use the data request page, write to [email protected], or send a letter to Qelzavo, 138 River Road, Suite 4, Austin, Texas 48482, United States. Say which right you are using and give the email address you wrote to us from. We may ask one question to confirm it is you. We answer within 5 days and charge nothing.

Every change moves the "Last updated" date in the header. If a change adds a new recipient or a new use of data you already gave us, we email the people whose inquiries are still within their retention period before it takes effect. A new ad platform means the banner asks you again.

Email [email protected]. Phone +1 (861) 555-8670. Post: Qelzavo, 138 River Road, Suite 4, Austin, Texas 48482, United States. For anything about a specific cookie, see the cookie ledger; for the terms of a job, the terms of engagement.